Collection: About Us

Crafted for the Elite. Delivered With Excellence.

At Prestige Serenity, we believe every home deserves a private sanctuary — a space where luxury, recovery, and design come together effortlessly. Our mission is simple: to bring world-class wellness experiences into the homes of those who demand the very best.

We deliver domestically in the UK as well as Europe.

We specialise in hand-crafted saunas, ice baths, and hot-cold therapy systems, designed for high-performance living and refined interior spaces. Every piece we offer is made to order, built with precision, and tailored to clients who value elite quality over mass-produced alternatives.

Hand-Crafted Quality, Made for You

Unlike generic, off-the-shelf units, each Prestige Serenity product is individually crafted to meet your order.
This level of attention ensures:

• Premium materials throughout

• Refined finishes suitable for designer homes

• High-performance engineering

• Long-lasting durability and reliability

Because each unit is made specifically for you — not pulled from a warehouse — our typical lead time is 3–4 weeks. This is part of the craftsmanship process, ensuring your piece arrives with exceptional build quality and attention to detail.

Smooth Door-to-Door Delivery

We provide premium door-to-door delivery, ensuring your unit arrives safely, securely, and ready for placement.

Unlike brands that require expensive specialist installation, Prestige Serenity products are engineered for a simple, stress-free setup. Most clients choose to position and connect their units themselves or with the help of their own contractors.

To ensure the process is effortless, every order includes:

Prestige Serenity Setup Handbook™

A clear, step-by-step guide covering:

• Recommended placement

• Electrical & plumbing considerations

• Assembly guidance

• Safety tips

• Maintenance and care instructions

Personal Guidance From Start to Finish

Whether you're exploring options or you’ve already placed your order, we’re here to provide as much information as you need.

Our team is available to discuss:

• Best product for your home or wellness space

• Size & specification recommendations

• Care instructions

• Long-term maintenance

• Delivery timelines

• Any bespoke requirements

We treat every client like a private consultation — discreet, attentive, and always tailored.

Our Guarantee & Returns Policy

Because each unit is hand-crafted specifically for you, we do not offer change-of-mind returns.

However, we stand firmly behind the quality and condition of every item we deliver.

If an item arrives damaged, incomplete, or not as described, we will replace or resolve it immediately.

Your satisfaction and trust remain at the centre of everything we do.

Luxury Wellness, Built Around You

Prestige Serenity was created for individuals who value excellence, design, and performance — the kind of clients who expect more than a standard online purchase.

We’ve built our brand around delivering premium wellness products with transparency, craftsmanship, and personal care. Whether you're creating a home spa, upgrading a private gym, or transforming your living space, Prestige Serenity is here to elevate the experience from the moment you enquire to long after your unit arrives.

Welcome to your new home of wellness and luxury.
Welcome to Prestige Serenity.